MyZiva – Site of First Reference for the Nursing Home Industry

Industry Leaders

“I appreciate and enjoy your work, and I log on every day to see what’s new. It’s the first thing I do after I check my e-mail. You do a great job and provide a great service, and when I ask a question I always have an answer within hours. Thank you!”

Susan Arnesen, Patient Agent, Clinton County Nursing Home

“MyZiva’s myriad of tools and resources provides users with educational resources, a better understanding of the survey process and compliance tools that are just a click away. MyZiva offers unparalleled value for our members.”

Linda Sechovec, Executive Director, NMHCA

“MyZiva is an extraordinary resource that will help nursing facilities overcome their unique challenges and dramatically improve the quality of their care. ”

Kathleen Collins Pagels, Executive Director of the Arizona Health Care Association, whose membership encompasses the majority of nursing facilities in the state.

“MyZiva will change the face of the nursing home industry by increasing public confidence, helping nursing home providers operate more efficiently and most importantly, by improving the quality of care for nursing home residents everywhere.”

Lyle Williams, former U.S. Congressman from Ohio and current Executive Director of the National Association of Sub-acute and Post-Acute Care (NASPAC).

MyZiva Subscribers

“MyZiva has been our own personal 24/7 consultant for almost three years, providing us with a knowledge-base, an educational resource, financial management tools, and a resource library. It has been a godsend to our staff, especially in staff development and in-service education. Now if it could only cook!!!”

John T. Digilio, Jr., Executive Director, John J. Foley SNF

“MyZiva is a wonderful resource for staff members of all levels. We can conduct targeted in-services with post-tests provided by MyZiva, and managers can accumulate CEUs on a variety of topics while staying abreast of industry news.”

Gail Rankin, NHA, Care Center Administrator,
Classic Residence by Hyatt and The Plaza Companies

“MyZiva has been nothing short of a Godsend for the long-term, rehabilitation and continuing care communities. No other entity has so successfully and comprehensively marshaled virtually every facet of information and data pertaining to our profession. As a management tool, a compliance guide, an educational resource and a catalogue for practical solutions and innovative practices, MyZiva has no rival. Each day, it provides staff at all levels with timely information and cogent answers to questions spanning the entire spectrum of nursing facility care and provider responsibility. Simply put, MyZiva has single-handedly catapulted our facility into the digital age. It is now hard to imagine how we once managed without it!”

Len Russ, Owner/Administrator, Bayberry Care Center

“Our facility was one of the first facilities to subscribe to MyZiva and make use of the Comprehensive Management Tool (CMT). Although MyZiva is used extensively by our various departments, the CMT has become a practical tool used on a daily basis by the Finance department. Unlike before, we can now obtain answers to the following questions in a matter of seconds using the CMT: (1) Are our nursing care hours appropriate compared to our competitors, our county or our state averages? (2) How does our cost per meal rank with our competitors? (3) Are our RN salaries competitive? (4) Are our hospitalizations too high? (5) What is the self pay percentage for the nursing home ten blocks down? Quick access to this type of analytical information affords us the ability to adjust our business plan based on objective data.”

Anthony Mirdita, Former CFO, Florence Nightingale Health Center

“MyZiva has proven to be an invaluable tool for both my administrative staff as well as for myself. Among other benefits, this website is an efficient way to access regulatory information, make financial comparisons, and augment our facility's corporate compliance program. In an era of increased regulations and declining reimbursement, MyZiva has proven to be a worthwhile investment.”

Stephen S. Schinnagel MS, Former Administrator, Niagara Rehabilitation and Nursing Center

“I had always dreamed about a software package that had comprehensive information at my fingertips. MyZiva surpassed my expectations. I am particularly partial to the CMT application. I really can’t imagine operating a skilled facility today without MyZiva. Thank you so much for this fabulous product.”

Frank Misiano, Administrator, East Neck Nursing Center

“We have been utilizing MyZiva resources for almost two years. Over 100 of our staff members use this outstanding asset of tools to enhance their education, research a myriad of issues and link themselves to additional sites, through MyZiva. Our users run the gamut from Administrators to Environmental Services Managers who, without exception, praise MyZiva, its services and personnel. I cannot calculate how many times the MyZiva sites or individuals within the MyZiva organization have assisted me with solving problems and education so that I may better serve our residents. My testimonial to its creation and commitment is simply this: If your ability to invest in education and knowledge base improvement for your staff has been limited to only one investment, make that choice MyZiva.”

Henry R. Puckey, Director of Support Services and Materials Management, Capital Living and Rehabilitation Centres

“Dear Ceil,

I wanted to drop you a quick note to let you know that we have been utilizing the MyZiva platform, and I am happy to say it is everything you said it would be and more.

The courses are very well thought out, and along with the additional material provided, gives my staff the resources and support they need in today’s stressful environment. Having online education is both a time and money saver. I have already taken advantage of several of the courses that offer Administrator credits . . . keep them coming!

We took your advice and set MyZiva as our “Home Page” and enjoy having all the relevant industry news synopsized and at our fingertips each morning. MyZiva gives us the ability to keep up to date without trying to get through that mountain of magazines that we never seem to have time to read. Providing MyZiva to our staff was like hiring a research assistant for everybody.

MyZiva.Net is an added and unexpected plus. Finally, a place to “put our best foot forward” and let a wide audience on the internet know what a great job we do at South Shore. I understand the public website – MyZiva.Net – is experiencing tremendous volume already . . . congratulations!

I look forward to continuing our use of MyZiva and thank all of you for such an excellent resource tool!”

Cathie Geraghty-Doyle, Executive Director of South Shore Healthcare, an Affiliate of Cambridge Healthcare Group, Inc.

“MyZiva has proven to be a valuable tool which offers the pulse of the nursing home industry. Its format is direct, easy to access and maneuver. The information available projects the latest developments on all levels. The platform works to bring together news updates, compliance issues, course credits, regulatory highlights, survey hotspots, product difficulties, staffing issues, patient studies, pharmaceutical and therapeutic innovations, Medicare-Medicaid rates, CMS updates and the list goes on and on. The ability to have inquiries answered on-line is another great feature and completes the entire span of information availability. MyZiva has proven to be a quick reliable resource for myself and the staff. Keep that great information flowing; we rely on it!”

Dominic D. Sclafani, Administrator of Central Island Health Care

“I am writing regarding the Nursing Facility Management Platform – MYZIVA. Carillon Nursing and Rehabilitation Center is a 315 bed skilled nursing facility and a 60-slot Adult Day Health Care Center located in Huntington, NY.

We have used MyZiva since its inception and quite simply could not be happier. The services and information on MyZiva are second to none. There is a wealth of information available and every topic is linked to other areas or sources, which are completely computer friendly. It is easy to navigate through all of the areas of management MyZiva offers. Every person associated with MyZiva is knowledgeable and extremely friendly and courteous. They are absolutely a pleasure to deal with.

MyZiva has proven extremely useful at Carillon. Many of our department heads and managers use it on a daily basis. It has helped us in areas of in-service, nursing management, financial management and comparative analysis. The Comprehensive Management Tool (CMT) has numerous applications and is extremely valuable in comparing our nursing facility’s data to others in our area which we believe gives us a competitive edge in today’s consumer friendly market.

Overall, I would highly recommend MyZiva to anyone. In today’s business climate, I do not see how anybody cannot afford to have the power of MyZiva working for them.”

Joseph F. Carillo II, Administrator/Partner, Carillon Nursing & Rehabilitation Center

"Simply stated: MyZiva is a powerful tool that has provided our organization numerous opportunities to utilize. It truly is the "platform for nursing facility management." My only problem with it, is that I wish I thought of it."

Terrence Gorman, CEO/Administrator, St. Luke Health Services

"I think MyZiva is the best thing since sliced bread. The first two days I was on the site for several hours just absorbing the vast amount of information. I took half a dozen courses. I have downloaded the food service course for use as a competency assessment tool for my staff. I will do the same with the hydration and nutrition courses. In fact, I will recommend these courses for nursing staff to our Staff Development person. Keep up the great work and thank you for putting together such a useful tool for our industry."

Jeffrey English, Director of Food & Nutrition Services, Dr. Robert L. Yeager Health Center

MyZiva.net – The Complete Nursing Home Guide

Facility Focus Participant

“The mission of our skilled nursing centers is to provide the finest quality health care, rehabilitative and support services to our residents and their families. MyZiva's Facility Focus allows us to demonstrate that mission to prospective residents and their families, as well as showcase the specialized services we provide. MyZiva.Net is a truly unique platform for facilitating communication between prospective residents and nursing centers.”

Cheri Kauset, Vice President of Marketing and Communications for CPL Long Term Care Inc., an owner/operator of 20 skilled nursing centers in eight states.

Provider Association

“Dear Bob:

On behalf of the New York State Health Facilities Association (NYSHFA), I want to send my congratulations to MyZiva on the recent introduction of MyZiva.Net.

This successful launch as a follow-up to The MyZiva Platform will provide an important and natural expansion of the vast array of information available to those of us that are using The MyZiva Platform.

With the launch of MyZiva.Net, the consumers as well as the providers are presented with an opportunity to better understand the complex nature of long term care, and therefore be better capable of making informed decisions.

The demand for long-term care services will continue to increase and also the challenge to find the appropriate resources to support those services. Now more than ever there is a great need for ease of access to quality information and the New York State Health Facilities Association applauds your efforts.”

Richard J. Herrick, NYSHFA President & CEO.

Healthcare Professionals

“We have seen your new website MyZiva.Net and wanted to let you know that it is very impressive. You offer a tremendous amount of valuable information which is very useful for the nursing home industry. This is extremely helpful, both from the point of view of the person seeking a facility for their loved one, as well as for those of us in the industry. Please accept our congratulations and good wishes on such an important and successful undertaking.”

Hirsch Wolf, President of Hirsch Wolf & Co., International Insurance Brokers

“I recently discovered your web site through an article in the Michigan NASW newsletter. Daily I assist families with decision making regarding placing a loved one in a nursing home, AFC, assisted living facility and was excited to log into your site. I would like to pass this site onto family and peers.”

Social Worker, Michigan

“In my very brief perusal of your site, I found it to be quite remarkable and of potentially enormous value, not to mention very user friendly. What an accomplishment! I would very much like to inform my fellow faculty, residents and research associates of this URL. From my affiliations below, you can appreciate that I work with many people who would value this resource. May I have your permission to notify others of myziva?”

Professor & Researcher on Geriatric Health Issues, Florida

Consumers

“What a blessing your site was to me as I had to rapidly find a good place for my Mom during the last few days. I have already spread the word to some and will continue as I have opportunity for others. On Friday I was told my Mom had just lost the capacity to take care of herself in her assisted living home anymore. Your initial information that I looked at in this crisis time on Saturday allowed me to learn there were about forty places in the area between my home and my brothers. Then using the government site and your site I cut it down to 5 sites. My wife and I visited the five on Sunday and Monday and made our choice on Monday and got her moved Tuesday.

As an engineer who likes to have some information before making a quick crazy decision I would have been in big trouble without both the governments and your efforts. God bless you all for your help and I'm sure of the way it will eventually improve nursing home quality everywhere!”

Colorado

“I used your Comparison Charts to select a nursing home for my Mother in Florida because I could not "pre"-visit them since I am in New York. Two weeks ago I had to go to Florida and have her transferred from the hospital to the one I had selected. So far I am very pleased with the choice. Thank you for developing this site - it has been very helpful in sorting out the nursing homes in a specific area.”

New York/Florida

“Your information was very helpful. This is not an easy decision to make and with organizations such as yours it helps ease the process. I will share your site with friends that are going through this. Thank you again.”

Texas

“What a wonderful source of information. I am worried about the facility my mother is in. We had to move her quickly from another state to ours and wished I had known about this site sooner. Now we can place her in a permanent home with peace of mind. The search is on!”

Colorado